Privacy Policy
How Energy UI Ltd handles information provided to us.
Who we are
Energy UI Ltd (company number 13789466), 133 Tame Road, Birmingham, England, B6 7DG. Contact: help@energyui.co.uk.
Information we may collect
We may collect business contact details, site addresses, utility account and meter information, bills, correspondence and information needed to respond to enquiries or provide services under an agreed authority.
How we use information
We use information to respond to enquiries, obtain utility information where authorised, support account or billing queries, request quotations and manage our relationship with customers.
Sharing information
Where necessary and authorised, information may be shared with utility suppliers, brokers, metering or data providers and professional advisers for the purposes described above. We do not publish customer account details.
Security and retention
We take reasonable steps to protect information and retain it only for as long as needed for the relevant purpose, legal obligations or dispute resolution.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal data, and to object to certain processing. Contact us at help@energyui.co.uk to make a request. You may also complain to the Information Commissioner's Office.